Privacy Policy

Effective Date: March 19, 2025

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At Multi Cricket ("Multi Cricket", "we", "our", "us"), your privacy is important to us. This Privacy Policy outlines how we collect, use, share, and protect your personal data when you access our website or mobile application (collectively referred to as the “Platform”).
By using Multi Cricket, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services.

1. Information We Collect
We collect different types of information to deliver and enhance your experience on our platform:
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‍a. Personal Information
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Full name
Email address
Phone number
Date of birth (for age verification)
Government-issued ID (if required for compliance)
Address and geographic location (to comply with regional laws)
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‍b. Account and Activity Information
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Username and profile details
Device data (IP address, browser, device type, OS)
Login times and usage historyParticipation in contests
Referral activityc.
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Payment Details
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UPI ID or bank account info (for payouts)
Transaction records

‍Note: We use trusted third-party payment processors. Sensitive payment data is never stored directly on our servers.

‍d. Cookies & Tracking Technologies
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Session cookies
User preferences
Analytics tools (e.g., Google Analytics)
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2. How We Use Your Information
We use your data to:
Create and manage your account
Verify your age and identity
Enable participation in fantasy cricket contests
Process deposits and withdrawals
Send transactional messages (e.g., OTPs, match updates)
Detect and prevent fraudulent activity
Personalize your experience (e.g., suggesting contests)
Analyze and improve platform performance
Meet legal and regulatory requirements

3. Legal Basis for Data Processing (for GDPR compliance, where applicable)
We process your personal data based on
Your consent (e.g., during account creation)
Fulfillment of a contract (e.g., enabling gameplay features)
Legal obligations (e.g., age verification)
Legitimate interests (e.g., platform security, user experience enhancement)

4. How We Share Your Data
We do not sell or rent your personal information.
We may share your data with:
Trusted third-party providers (e.g., analytics tools, email/SMS services, payment processors)
Legal or regulatory authorities when required
Marketing partners (only with your explicit consent)
All third-party partners are contractually bound to safeguard your data and use it solely for intended purposes.

5. Data Retention
We retain your data as long as your account remains active or as required to:
Comply with legal obligations
Resolve disputes
Enforce our Terms of Service
You can request data deletion at any time.
We will comply unless legal retention is necessary.

6. Your Rights
Depending on your jurisdiction, you may have rights to:
Access your personal dataCorrect or update inaccurate data
Request deletion of your information
Withdraw consent at any time
Receive a copy of your data (data portability)
Object to certain types of data processing
To exercise any of these rights, contact us at: privacy@multicricket.com
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7. Cookies & Tracking Tools
Multi Cricket uses cookies to:
Maintain session informationSave user preferences
Analyze platform usage
You can disable cookies in your browser settings, but this may affect site functionality.
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8. Children’s PrivacyMulti Cricket is intended for users 18 years and older.
We do not knowingly collect data from minors. If we find that a user is underage, their account will be promptly deleted.

9. Data Security
We implement robust security measures, including:
Data encryptionSecured server environments
Regular system auditsRole-based access control
While we strive for complete security, no digital system can be guaranteed 100% secure.
You use our platform at your own discretion.
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10. Cross-Border Data Transfers
Your data may be stored or processed in locations outside your country of residence.
By using our services, you consent to such transfers, provided adequate protections are in place.

11. Legal Notices & Responsible Play
‍Age Restriction: You must be 18+ to use Multi Cricket.
‍Regional Restrictions: Fantasy sports participation is restricted in Andhra Pradesh, Assam, Nagaland, Odisha, Sikkim, and Telangana.
Users are responsible for complying with local laws.
‍Entertainment Use Only: Multi Cricket is designed for skill-based entertainment and does not promote real-money gambling.
If you or someone you know has a gambling-related issue, please visit www.begambleaware.org for support.

12. Policy Updates
We may revise this Privacy Policy periodically. When changes are made, the updated "Effective Date" will be displayed. For significant updates, we will notify users via email or in-app alerts.
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13. Contact Us
Have questions or concerns about this Privacy Policy?
Reach out to us at: privacy@multicricket.com
  • Effective Date:
    19.03.2025
  • About
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Responsible Gaming | 18+ OnlyAge Disclaimer:
Participation in Multi Cricket is strictly limited to individuals who are 18 years of age or older. Please play responsibly and know your limits

‍State-Specific Restriction:
Daily Fantasy Sports are currently not permitted in the following states:
‍Andhra Pradesh, Assam, Nagaland, Odisha, Sikkim, and Telangana.
It is your responsibility to ensure compliance with your local laws before participating. Multi Cricket does not promote or facilitate real money gambling. All contests and gameplay on our platform are designed purely for entertainment purposes.
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Need Help?
If you or someone you know is experiencing issues related to gaming or gambling behavior, we strongly encourage reaching out for professional support. Responsible gaming is at the core of everything we do.

Multi Cricket

Address:
WeWork Futura, 7th Floor, Magarpatta Road,
Hadapsar, Pune – 411028, Maharashtra, India
‍Phone:
+91 98765 43210
‍Email:
support@multicricket.com

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